Measures three key dimensions of burnout: emotional exhaustion, depersonalization, and professional efficacy. 16 questions, 5 minutes.
I feel emotionally drained by my work
I feel used up at the end of the workday
I feel tired when I get up in the morning and have to face another day
Working all day is really a strain for me
I feel burned out from my work
I have become more callous toward people since I took this job
I worry that this job is hardening me emotionally
I don't really care what happens to some people in my work
I feel people blame me for some of their problems
I can easily understand how my colleagues feel about things
I deal very effectively with the problems of the people I work with
I feel I'm positively influencing other people's lives through my work
I feel very energetic
I have accomplished many worthwhile things in this job
In my work, I deal with emotional problems very calmly
I feel exhilarated after working closely with people